Billion Dollar Bully (2015) [trailer]...makes the case that Yelp is something akin to the mob, allegedly demanding “protection” money, lest your business be overrun with negative comments. (x-post from r/Documentaries
For those of us who use Yelp, trailer for a documentary about their unethical business practices. Xpost r/documentaries
How Yelp is Screwing over Businesses (Billion Dollar Baby)
My wife owns a business and gets harassed by Yelp all the time. She had a bunch of positive reviews on Yelp, all 5 star with glowing recommendations. Once she told Yelp to fuck off and that she wasn't interested in paying their ridiculous fees, all of her great reviews started being moved to a "Not Recommended" comments section, which is hidden from the list, or disappearing altogether. They really are like the mob and I've made that comparison for years.